Equity Bank is one of Kenya’s leading banks, offering a wide range of financial services to its customers. One of the most convenient ways to manage your account is through their USSD code, which allows you to perform various banking transactions directly from your mobile phone. This guide will walk you through how to use Equity Bank’s USSD code for mobile banking, making it easy for you to check your balance, transfer funds, and more.

What is Equity Bank’s USSD Code?

Equity Bank’s USSD code is *247#. This code provides you with access to a range of banking services without needing an internet connection. It’s a practical tool for managing your finances, especially if you have a basic mobile phone or limited internet access.

How to Use Equity Bank’s USSD Code

Here’s a step-by-step guide on how to use the *247# USSD code for various banking tasks:

1. Checking Your Account Balance

  1. Dial the USSD Code: On your mobile phone, dial *247# and press the call button.
  2. Select ‘Balance Inquiry’: Follow the prompts on the screen to select the option for checking your account balance.
  3. Enter Your PIN: If prompted, enter your security PIN to confirm your identity.
  4. View Your Balance: Your account balance will be displayed on the screen.

2. Transferring Money

  1. Dial the USSD Code: Dial *247# and press the call button.
  2. Select ‘Transfer Funds’: Choose the option for transferring money from the menu.
  3. Enter Recipient’s Details: Provide the recipient’s account number and the amount you wish to transfer.
  4. Enter Your PIN: Input your PIN to authorize the transaction.
  5. Confirm the Transfer: Review the transaction details and confirm to complete the transfer.

3. Paying Bills

  1. Dial the USSD Code: Dial *247# and press the call button.
  2. Select ‘Pay Bills’: Choose the option for bill payments from the menu.
  3. Enter Biller Information: Provide the biller’s number and account number, along with the amount you wish to pay.
  4. Enter Your PIN: Input your PIN to authorize the payment.
  5. Confirm the Payment: Review the payment details and confirm to complete the transaction.

4. Checking Mini-Statements

  1. Dial the USSD Code: Dial *247# and press the call button.
  2. Select ‘Mini-Statement’: Choose the option to view recent transactions.
  3. Enter Your PIN: Input your PIN to access the statement.
  4. View Transactions: Your recent transactions will be displayed on the screen.

Benefits of Using Equity Bank’s USSD Code

  • Convenience: Manage your banking needs directly from your phone without needing the internet.
  • Speed: Quickly complete transactions and get real-time updates.
  • Accessibility: Works on all mobile phones, including basic models.

Security Tips

  • Keep Your PIN Safe: Always protect your PIN and do not share it with anyone.
  • Verify Details: Double-check transaction details before confirming.
  • Report Suspicious Activity: Contact Equity Bank immediately if you notice any unauthorized transactions.

Troubleshooting Common Issues

  • USSD Code Not Working: Ensure you dial the correct code and that your phone has network coverage.
  • Transaction Errors: If a transaction fails, try again or contact Equity Bank customer service for assistance.
  • PIN Issues: If you forget your PIN, follow the bank’s procedures to reset it.

Conclusion

Using Equity Bank’s USSD code is an efficient way to manage your banking tasks without the need for Internet access. By following this guide, you can easily check your balance, transfer money, pay bills, and more. For additional information or support, visit Equity Bank’s website or contact their customer service.

Stay on top of your financial management with Equity Bank’s USSD code and enjoy the convenience of mobile banking!

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